I have been coming all the way from Fairfield for my oil changes since i bought the car at your used car lot in March 2018. Yesterday, I did ask about the cost on 2 tires for my car because i think that they are the original tires. I had you put two tires on the car and are happy with the price and quality. I have never bought tires from a dealer before and am use to get some kind of road hazard with them. I asked the service person about that, and she said the are sold as is. I most likely would have not bought them from the dealer if i have known that there was not kind of warranty with the tires. I am think that when i get the other 2 replace in about a month, i will have to go to one of my local places to get some kind of road hazard or warranty. Tires are not cheap.
Jason in the service department was absolutely amazing! I had multiple major unknown issues with my vehicle and Jason was able to determine that my vehicle repairs were covered under the factory warranty! I couldn't be more happy with the customer service I've received at Hirlinger's Chevrolet! Thanks again Jason you truly made my day!
Went to the service department for my free oil change after purchasing my used truck. Requested a radiator flush as my truck has 125000 miles and is 6 yrs old. Everyone was courteous, and my service writer was even able to get me a record of all the services performed on my truck from the previous owner. But, no 27 point inspection report, didn't check my tire pressures, didn't reset my oil monitor. Maybe it's just that I'm used to the better service I've come to expect from other Chevrolet service departments, but I wasn't impressed.
Hi Michael, it's upsetting to hear that your experience was anything but stellar. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Hirlinger Chevrolet (812) 638-4338
I had a great experience at Hirlinger Chevrolet! I have gone to other local dealerships and not loved my experience, so my boyfriend recommended I give Hirlinger a try after hearing numerous good things about them from friends. The staff was very nice and helpful. We were a little late getting there because of the snow, and they let me leave the car overnight so I could pick it up once the roads had cleared. They did forget to lock my keys in the car and my boyfriend had to go back to get them, but it was still a fantastic experience and I will be coming back.
Took over an hour to get oil changed and tire rotated. When truck was ready for pick up I was told there was a Moisture in Fuel warning. This has never happened. Alway something. Ok.. I asked what this meant and what needed to happen and I got a shrug of the shoulders and she didn’t know. I asked to get a mechanic to tell me. Got a poor answer. Just that it would take more than an hour to investigate. Not happy. I put fuel dry in tank. I’ll have sensor checked and water drained from separator if needed. Disappointed!