The advertised price of my oil change & tire rotation was $59.95 confirmed in my online booking. When I checked out the price was $60.95. Not a huge difference, but still wait to have corrected and made me question other charges. Yes the service manager adjusted price down the dollar, but blamed the error on perhaps an increase in price of the oil. I doubt this is the reason as Jake Sweeney advertised the same price. Just unfortunate way to wrap up otherwise great visit.
Came into the service dept. with a small problem and left with a bigger problem. How can someone who services your car not check to see if problem was fixed, let alone made worse. Probably the last time I let them service my car.
Could have more contact but I was worried that some how you guys would find a way to get out of the warranty. I was wrong and very glad that you guys stand behind the warranty and fixed things I didn't even know about. Thanks for being a stand up company. I wished I was closer so I could get all my services there but it's a pain to get there.